Russell House

Empowering victims of domestic and sexual abuse by providing confidential services so that they may live their life violence free.


Phelps County Family Crisis Services, Inc. 

A safe place for victims of Domestic and Sexual Violence

Serving Crawford, Dent, Maries and Phelps counties since 1994

24 Hour Domestic Violence Crisis Line 1-800-998-8340

24 Hour Sexual Assault Crisis Line 1-888-570-3703


Making the call to our 24-Hour Crisis Lines

Making the call is the first step in establishing a life free of violence.  We at Russell House provide both a 24/7 Domestic Violence Hotline and a 24/7 Sexual Assault/Rape Hotline.

During this initial crisis phone call you can share your abusive situation with a victim advocate who understands different forms of abuse and will be able to provide answers to questions you may have about how to get help and emergency safety planning. They will also support and empower you in the decisions that you believe are the best for your situation.

Some helpful tips to consider before calling:

  • If safe, have a pen and paper to take notes
  • Ensure that you are in a safe place before making the phone call
  • Remember to take your time sharing your situation, experiences, and questions
  • Anything you share during your phone call is 100% confidential
  • If you are not in need of emergency shelter, you may still be eligible for other services that we provide as a non-resident

*Important TipWe recommend that after you call the 24/7 crisis hotline that you immediately after hang up, dial 1, and hang up again. This prevents anyone from using redial on the telephone to see who you were calling.

Domestic Violence Crisis Line call 1-800-998-8340

Rape Sexual Assault Crisis Line call 1-888-570-3703